faq

What are Meli & Angi cookies made of?
All Meli & Angi sugar and ginger cookies are baked to order using flour, eggs, sugar, butter, baking soda, pure vanilla extract or ground ginger, molasses, salt, milk, powdered sugar, and food coloring (for icing).

How much are your cookies?
Cookie prices may be found on our pricelist page of this website. Please contact us directly for custom cookie quotes.

How are favors packaged?
Each Meli & Angi cookie is individually packaged in a cellophane bag and self-sealed or tied with a ribbon from our selection, or as provided by the customer. We can also create custom labels for an additional charge.

How are orders shipped?

Orders within the tri-state area may be shipped by UPS or FedEx ground for a flat $10 charge. Cookies will arrive the next business day. For all other US orders, we prefer to ship via UPS or FedEx 2-3-day delivery services. Once your order has shipped, you will receive a tracking number to obtain updates on your cookies. Orders within Manhattan may also be hand-delivered and are subject to a $10 delivery fee. There is no charge for orders that are picked up from Battery Park City.

How do I place an order?
To place an order, please email meliandangi@gmail.com and include the cookie style, color preferences, quantity and delivery deadline.

What are your minimums?
Except for gift sets, which include assorted shapes, our minimum is 1 dozen cookies of the same shape. If you would like to put together your own assortment, there will be a charge of $4 per shape under a quantity of 1 minimum.

What are your lead-times?
Our standard lead-time for cookie orders (1-4 dozen) is 2 weeks. For orders of 5 dozen or more, we require 3 weeks notice. Rush orders can be fulfilled for an added fee.

Do you give credit if my cookies arrive broken?
All claims must be made within 24 hours of receipt of package and include a photo of broken cookies. A company credit will be issued for each cookie that is completely broken. A monetary refund will be issued if more than 50% of your order arrives completely broken.

What if I need to cancel my order?
In general, there is no charge on any order cancellations that are received at least 7 days before the delivery date. On orders of 100+ cookies, there is a 10% cancellation fee if notified less than 2 weeks before delivery date.

What type of payment do you accept?
Meli & Angi accepts payment by paypal, cash and personal checks.

Privacy Policy

Your contact information, including email address, telephone number, address, etc., is used solely for the purpose of completing the order. All information will be kept private and only used to fulfill orders.